Tile Warehouse Hastings

“Romwell and Kirsty were really welcoming and accommodating - even when I made changes. They had great product knowledge and made the process really enjoyable. Highly recommend :)”

— Briz Al

“Professional, friendly, understanding,kind and generous. Staff extremely welcoming and helpful and their generosity was amazing. I came away from Tile Warehouse enriched and heartened that true retail service is indeed alive and well. The three staff who assisted me provided exemplary service so much so that I would rate it the most pleasing retail service I have experienced for many years.”

— grant gilbert

“Kirsty and the team at the Tile Warehouse were super helpful and responsive at all times. From helping me choose the right tile for our build, ensuring these were delivered in time, and even loading them into my van in the pouring rain with a smile. Will definitely use them again with the next build. Can highly recommend! Kimberley”

— Short Black

“The team at Tile warehouse were prompt in ordering my product and within a week was ready to be picked up. Lots of different options were suggested and an opportunity to mix and match in the shop. We are very happy with our choice and dealing with the team.”

— Andrea Devery

“When we entered the showroom, we felt very welcomed as new customers and were pointed to Rom Ramos. Rom is a great listener of the customer situation, what they search for and which needs they have. He helped us to find the right product, had ideas but still made sure it’s our decision. He knew the products well and gave us the time needed to picture the potential choices. Rom has excellent communication and interpersonal skills. He is firm in the company processes, terms and conditions and answers any question precisely and comes back with answers immediately. In a nutshell: Rom is taking responsibility and ownership for what he does. He has a great mindset, works efficiently, has fresh ideas, is very structured and reliable. All that, with a strong service ethic, balanced with a nice personal manner is very trust building. As a result, the end to end experience was fantastic and we would recommend others to visit the TileWarehouse and to see Rom.”

— Gabriela Spindler