Dunedin Carpet Flooring Xtra
Dunedin Carpet Flooring Xtra · Carpet Layers · Dunedin, Otago
About
Well-reviewed carpet layer flooring installer serving Dunedin and the wider Otago region. 16 years of experience providing quality carpet layers services. Licensed, insured, and committed to delivering outstanding results.
4.1
Rating
5
Reviews
Specialties
Reviews (5)
“Just want to let you know that someone driving your van was speeding up and overtaking me from the left then giving me a middle finger. For context I wasn't cutting up anyone and was in the middle of the traffic just following the car in front of me so I don't understand what's with the attitude. This is not okay and not professional at all. Will I use your service or recommend to anyone knowing what kind of person working for you?”
— Abby S
“Bought a carpet 10 years ago with a 15 yr Bremworth warranty. Fitting was poor, they had to come back to sort it & I completed what they couldn't do. 10 years on carpet was wearing so we decided to replace it, then remembered the warranty. Reported it to Flooring Xtra, someone came & looked at it. From that point communication was a mix of frustrating and non existant. Finally went through Bremworth's , they had no record of the claim! 8 months after initial claim Bremworth's contacted me, need to see the carpet (now replaced). So, claim declined. Lessons learnt; Flooring Xtra communications terrible, warranty not worth it. Won't be using either again.”
— Brigantenz
“I understand we are all busy / always willing to give people another opportunity. Really disappointed with the customer service I have received from the Dunedin branch over the last two years. We have been returning customers, the after care has been absolutely poor. lack of contact/ quote / waiting weeks to make flooring arrangements - when asking why it had taken so long - told they just hadn’t done it, sorry? It’s been 3 weeks this time, and still nothing. Would not recommend.”
— Mel Love
“I was of the impression that the staff were not communicating with each other. There was messing with dates, the work for that day was partial, the carpet layer was agressive, left in the middle of work and the owner of the Floring Xtra said: "it is what it is". Very unprofessional.”
— Mirjana Moffat
“Fantastic experience! First time renovator's and carpeting our home, very informative team and they got us the best deal!! Fully recommend!”
— Tania Yarran